Help

In the unlikely event that a performance is cancelled, Broadway in Orlando and/or Ticketmaster will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.

We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances.

Protect your tickets by purchasing only through authorized ticketing outlets.

• drphillipscenter.org
• eCLUB
• Box Office
• Group Sales

Show on sales vary by show.  Get updates by joining our eCLUB and receive upcoming show information.  Sign up here.

To purchase accessible seats, please call us at 954.462.0222 or 800.359.2525 (TTY). A full list of accessible services for each venue can be found drphillipscenter.org/explore/visit/accessibility.

eCLUB is a free electronic mailing list that gets you access to advance offers for select local Broadway shows BEFORE they go on sale to the public. You may also receive priority offers and discounts to other live entertainment events in your area, plus monthly eNewsletters and special offers from Broadway in New York City. Join our eCLUB here.

Please emails us at OrlandoService@BroadwayAcrossAmerica.com.

Sign in to your account here.

All sales are final. We’re unable to provide refunds or exchanges.

Get the information you want. Please visit here and update your information according to your needs.

If you’re looking for a way to get real time notifications about upcoming shows, click here to learn more.

Show on sales vary by show.  Get updates by joining our eCLUB and receive upcoming show information.  Sign up here.